Toilet Hire Near Me is a portable and luxury toilet hire brokerage service operating across Southern England and Wales. We act as an intermediary, connecting customers with local toilet hire suppliers – we do not operate the hire units directly.

For the purposes of UK GDPR, Toilet Hire Near Me is the data controller for personal data collected through this website.

We collect personal data in several ways when you interact with our website or contact us:

We use the personal data we collect for the following purposes:

• To respond to your quote enquiry or booking request and provide you with an accurate price
• To match your requirements with an appropriate local supplier and pass on relevant details
• To communicate with you regarding your hire — including confirming bookings, providing supplier details, and following up after your event
• To send you transactional emails related to your enquiry (we do not send unsolicited marketing emails without your explicit consent)
• To improve our website and services based on how visitors use the site
• To maintain accurate business records and meet our legal and financial obligations
• To respond to complaints or queries you submit to us

We will never sell your personal data to third parties or use it for unrelated purposes.

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

• Contract performance — processing is necessary to fulfil a hire booking or respond to a quote request you have made
• Legitimate interests — we have a legitimate interest in understanding how our website is used and improving our service for customers, provided this does not override your rights and interests
• Legal obligation — we may be required to retain certain data to comply with tax, financial, or other legal obligations
• Consent — where we send optional marketing communications, we will only do so with your explicit prior consent, and you may withdraw this at any time

As a broker, a core part of our service involves passing your enquiry details to a relevant local supplier so they can fulfil your hire requirement. By submitting an enquiry, you consent to us sharing your name, contact details, and hire requirements with the appropriate supplier.

We may also share data with the following categories of third-party service providers who assist us in running our business:

• Email delivery services (used to send confirmation and notification emails)
• Website hosting and technical infrastructure providers
• Analytics platforms (such as Google Analytics) to help us understand website traffic
• Review platforms (such as Trustpilot) where you have opted in to leaving a review

All third-party processors we use are required to handle your data securely and in accordance with applicable data protection law. We do not transfer personal data outside of the UK or EEA unless appropriate safeguards are in place.

We will never sell your personal data. We will only disclose data to law enforcement or regulatory authorities where we are legally required to do so.

We retain personal data only for as long as is necessary for the purpose it was collected, or as required by law:

• Enquiry data where no booking resulted — up to 12 months from the date of enquiry
• Booking and transaction records — up to 6 years to comply with HMRC and financial record-keeping requirements
• Email correspondence — up to 3 years from the last communication
• Analytics data — as set by the analytics provider (typically 14–26 months for Google Analytics)

After these periods, data is securely deleted or anonymised.

You have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details in Section 12.

We will respond to all valid requests within one calendar month. In complex cases we may extend this by a further two months, but we will notify you if this is necessary.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your browsing experience. We use the following types of cookies:

• Essential cookies — necessary for the website to function correctly (e.g. form session cookies). These cannot be disabled.
• Analytics cookies — we use Google Analytics to collect anonymous information about how visitors use our site, such as pages viewed and time on site. No personally identifiable information is collected through analytics cookies.
• Preference cookies — these remember your choices (e.g. cookie consent preferences) to improve your experience on return visits.

On your first visit to our site, you will be asked to accept or decline non-essential cookies. You can update your cookie preferences at any time via your browser settings or our cookie notice. Please note that disabling certain cookies may affect the functionality of the site.

For more information about managing cookies, visit allaboutcookies.org.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption on all pages of our website (HTTPS)
• Secure, access-controlled hosting via Hostinger
• Password protection and limited access to systems storing personal data
• Regular review of our data handling practices

While we take every reasonable precaution, no method of data transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us immediately.

Our services are intended for use by adults aged 18 and over. We do not knowingly collect personal data from children under the age of 18. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions about this privacy policy, wish to exercise your rights, or have a concern about how we handle your data, please get in touch: